Thunderbird new mail window bugs and possible resolutions
techAdmin
Status: Site Admin
Joined: 26 Sep 2003
Posts: 4124
Location: East Coast, West Coast? I know it's one of them.
Reply Quote
Tbird fails to open reply - forward - new mail windows: mozillazine

:: Quote ::
Problem: Cant Write or Reply, Im getting an error box with this: An Error occurred while creating a message compose window. Please try again.
.........
My work around for the error "An Error occurred while creating a message compose window. Please try again." was to add these two files to my chrome folder:-

app-chrome.manifest


Please note that the error output appears very similar to the output on firefox which is also unstable in linux:

:: Code ::
(Gecko:22197): Gdk-CRITICAL **: gdk_pixbuf_get_from_drawable: assertion `gdk_window_is_viewable (src)' failed

(Gecko:22197): GdkPixbuf-CRITICAL **: gdk_pixbuf_get_n_channels: assertion `pixbuf != NULL' failed

(Gecko:22197): GdkPixbuf-CRITICAL **: gdk_pixbuf_get_bits_per_sample: assertion `pixbuf != NULL' failed

(Gecko:22197): GdkPixbuf-CRITICAL **: gdk_pixbuf_get_width: assertion `pixbuf != NULL' failed

(Gecko:22197): GdkPixbuf-CRITICAL **: gdk_pixbuf_get_height: assertion `pixbuf != NULL' failed

(Gecko:22197): GdkPixbuf-CRITICAL **: gdk_pixbuf_get_rowstride: assertion `pixbuf != NULL' failed

(Gecko:22197): GLib-GObject-CRITICAL **: g_object_unref: assertion `G_IS_OBJECT (object)' failed

and this is the posted tbird error output:
:: Code ::
(Gecko:16360): Gdk-CRITICAL **: gdk_pixbuf_get_from_drawable: assertion `gdk_window_is_viewable (src)' failed

(Gecko:16360): GdkPixbuf-CRITICAL **: gdk_pixbuf_get_n_channels: assertion `pixbuf != NULL' failed

(Gecko:16360): GdkPixbuf-CRITICAL **: gdk_pixbuf_get_bits_per_sample: assertion `pixbuf != NULL' failed

(Gecko:16360): GdkPixbuf-CRITICAL **: gdk_pixbuf_get_width: assertion `pixbuf != NULL' failed

(Gecko:16360): GdkPixbuf-CRITICAL **: gdk_pixbuf_get_height: assertion `pixbuf != NULL' failed

(Gecko:16360): GdkPixbuf-CRITICAL **: gdk_pixbuf_get_rowstride: assertion `pixbuf != NULL' failed

(Gecko:16360): GLib-GObject-CRITICAL **: g_object_unref: assertion `G_IS_OBJECT (object)' failed

(Gecko:16360): Gdk-CRITICAL **: gdk_pixbuf_get_from_drawable: assertion `gdk_window_is_viewable (src)' failed

here's a possible other tbird fix is in bugs url=https://bugzilla.mozilla.org/attachment.cgi?id=189132]bugzilla[/url]
:: Quote ::
if you put this file:

in Thunderbird's chrome directory (along side files like classic.jar, messenger.jar, etc)
bugzilla.mozilla.org/attachment.cgi?id=189132

Can you then open a compose window?

Back to top
Display posts from previous:   

All times are GMT - 8 Hours